Who does what?

Who does what?

Behind the scenes of every Suffolk Primary Care practice, there exists a diverse and dedicated team of professionals working tirelessly to ensure your health and well-being are in good hands. From the moment you step into a GP Practice, you’ll encounter a range of skilled individuals, each with a unique role and purpose.

Care Navigator

Care Navigators play a crucial role in guiding and assisting patients throughout their healthcare journeys. These skilled professionals are adept at understanding patients' needs and helping them access the appropriate services and support within the practice and the wider healthcare system.

Medical secretary

Medical Secretaries play a crucial role in the healthcare process, primarily focusing on processing referrals. They receive and manage referrals, ensuring accuracy and completeness of information. Once reviewed, they promptly send referrals to the appropriate specialists or services while maintaining meticulous records. Acting as points of contact for patients, Medical Secretaries offer guidance and answer queries, contributing to the smooth operation of the practice and improved patient outcomes.

Admin Assistant

Administrative Assistants serve as the vital link between patients, medical staff, and administrative functions. With responsibilities ranging from appointment scheduling to patient communication and datamanagement, this role plays a pivotal part in delivering high-quality patient care while maintaining the operational integrity of the practice.

GP

General practitioners hold a vital role in providing comprehensive and compassionate primary healthcare services. With responsibilities ranging from diagnosing and treating medical conditions to health promotion and coordination of care, GPs are pivotal in ensuring the well-being of their patients. Through their clinical expertise and patient-centered approach, GPs contribute significantly to the overall health and welfare of the community they serve.

Paramedic

Medical Secretaries play a crucial role in the healthcare process, primarily focusing on processing referrals. They receive and manage referrals, ensuring accuracy and completeness of information. Once reviewed, they promptly send referrals to the appropriate specialists or services while maintaining meticulous records. Acting as points of contact for patients, Medical Secretaries offer guidance and answer queries, contributing to the smooth operation of the practice and improved patient outcomes.
Flu Vaccinations

We are reminding all of our eligible patients to book their flu vaccination at their GP surgery to help protect themselves and their families from the illness this winter. It may be possible to receive your Covid vaccination at the same time.